ZUS Coffee
A Necessity, not a Luxury
ZUS Coffee is Malaysia’s #1 tech-driven coffee chain, with its sights set on being the next disruptive force in Southeast Asia. ZUS Coffee believes that specialty coffee should become a daily necessity for all, not a luxury confined by location and affordability. Established in 2019, ZUS Coffee currently operates across 680 stores in Malaysia, the Philippines, Singapore and Brunei.
ZUS Coffee Business Proposition:
- Established brand in Southeast Asia: Operating in Malaysia, Philippines, Brunei and Singapore.
- Proven Business Model: Flexible outlet format with low capex investment & high returns.
- Innovative Products: Tailored to satisfy local profiles, continuous innovation leveraging customer insights from our ZUS App.
- Revolutionary Mobile App: The proprietary ZUS App allows us to capture consumers’ data and behaviours to push innovation and growth.
- Comprehensive Franchise Training & Support: Executive onboarding program, initial training, market opening support and ongoing support.
About ZUS Coffee:
ZUS Coffee aims to redefine the landscape of specialty coffee, a daily necessity that is no longer a luxury confined by location and affordability. As a tech-driven coffee chain, specialty coffee is just a tap away on the ZUS Coffee App.
Recently in 2023, ZUS Coffee won the EY Entrepreneur of the Year award under the Retail and E-Commerce category, a testament to its zealousness in pursuing coffee excellence nationwide. ZUS Coffee has seen exponential growth with 680 stores in just 4 years, and have now started its global expansion into the Philippines and other Southeast Asian markets.
ZUS Coffee Currently Operates these Countries which Include:
ZUS Coffee Video:
ZUS Coffee Income Streams:
- Primary: Retail stores (Dine-in, Take-out), ZUS Apps (Pick-up, Delivery)
- Secondary: Third-party delivery (GrabFood, FoodPanda, ShopeeFood), E-commerce (Our website, Shopee, Lazada, TikTok)
ZUS Coffee Training & Support:
- Executives Orientation (4 Days): brand immersion, market entry planning, mobile app integration, product testing and business development.
- Initial Training (4 Weeks): For Barista, outlet supervisor, and outlet manager.
- Market Opening Support: market research, supply chain, training & onboarding.
- On-going Support: operational support, quality control, ongoing communication and continuous improvement.
ZUS Coffee International Franchise Profile:
Ideally, ZUS Coffee Master Franchisee or Area Developer should have sufficient F&B experience, knowledge, capability, and capital to expand the brand in the local country.
Type of Franchises Offered by ZUS Coffee Internationally:
- Master Franchise Opportunities
- Area Development Franchise
ZUS Coffee Franchise Opportunities Available in these Countries:
Brand Manager: Troy Franklin – troy@worldfranchiseassociates.com | + 60-19-210-1909
